Maggie Buckley, BCPA, MBA
Health Advocate
Maggie, a Board Certified Patient Advocate, has been a Health Advocate for over 3 decades while living with a chronic pain condition. In an advisory role at Norbella, she works with individuals and their family or caregivers to access appropriate healthcare services to address their most pressing needs. Maggie also has a robust network where she can refer clients to specialist advocates as needed.
Having previously worked in banking & business management, Maggie’s also active in legislative and regulatory advocacy efforts, testifying at all levels of government policy hearings. She has spoken at conferences and in the media as well as coached hundreds of people to self-advocate for better care.
She currently serves on the board of the PainCommunity.org and volunteers with The Ehlers Danlos Society. Maggie’s also a member of the Patient Centered Outcomes Research Institute (PCORI) Patient Reviewer Editorial Board and a member of the Stakeholder Advisory Panels on several projects researching pain management & other health topics. Maggie also served on the boards of Ehlers-Danlos National Foundation and American Pain Foundation. Other experience includes: the Northern California Pain Care Initiative, American Cancer Society, Special Olympics, and the National Organization for Rare Disorders (NORD).
Services
Care Coordination: organize appointments, referrals, and follow-ups; support transitions of care
Insurance Navigation: assist with coverage questions, prior authorizations, and appeals
Provider Communication: prepare for visits, accompany clients, and ensure concerns are heard
Medical Records Management: request, organize, and maintain health documentation
Research & Education: provide evidence-based information on conditions, treatments, trials, and new care options
Family & Caregiver Support: guidance and education for loved ones
Legislative & Regulatory Advocacy: guidance on navigating policy, patient rights, and healthcare regulations
Self-Advocacy Coaching: empower clients to advocate for their own care with confidence