Hanah Yendler

Hanah Yendler, BCPA

Health Advocate

Hanah is a Board Certified Patient Advocate specializing in Long COVID, ME/CFS, and other complex health conditions. With deeply personal experience in navigating these challenges, Hanah provides broad and holistic support in navigating healthcare and related systems.

Known for her determined and pragmatic approach, Hanah is committed to solving problems. She combines compassionate care for her clients with scientifically grounded knowledge, staying current on the latest research to offer actionable guidance on a wide variety of patient advocacy topics.

Hanah’s previous professional experience at the intersection of healthcare and tech gives her unique insight into both the administrative and patient sides of healthcare. She holds a certificate in patient advocacy from the University of Miami.

What is a Health Advocate?

A health advocate (also known as a patient advocate or care navigator/manager) is a professional who help patients navigate medical, insurance, and social service systems. Advocates complement (not replace) medical care, by reducing administrative burdens and ensuring patients are better prepared, supported, and connected to resources. They can assist in finding and accessing care, especially for hard to treat conditions and chronic illnesses.

Services

  • Care Coordination – organize appointments, referrals, and follow-ups

  • Insurance Navigation – support with coverage questions, prior authorizations, and appeals

  • Provider Communication – prepare for visits, accompany clients, and ensure concerns are heard

  • Medical Records Management – request, organize, and maintain health documentation

  • Research & Education – provide evidence-based information on conditions, treatments, and trials

  • Resource Connection – link clients to disability benefits (SDI, SSDI, ERISA, LTD), mobility aids, transportation, and community services

  • Family & Caregiver Support – guidance and education for loved ones

Specialities

Diagnoses, symptom management, treatments, and research related to:

  • Long Covid

  • Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS)

  • Postural Orthostatic Tachycardia Syndrome (POTS)

  • Mast Cell Activation Syndrome (MCAS)

  • Migraines and traumatic brain injuries (TBI)

Testimonials

  • Working with Hanah as my patient advocate has been invaluable. Newly diagnosed with ME/CFS, I was overwhelmed by insurance, treatment options, and navigating chronic illness. Hanah guided me through switching to a PPO, explained referrals and authorizations, and connected me with experienced providers and Long Covid clinics. I've come to know her as an extremely compassionate, committed and intelligent person and an invaluable advocate to have in one's corner during a health crisis.

    — Micah, 2025

  • I simply would not be where I am with my health if it were not for Hanah’s guidance and care. She has helped every step of the way, from identifying my complex and chronic conditions to pursuing treatment, from collecting up-to-date research papers to share with my doctors to educating my family about my condition and caretaking needs. With her support and deep knowledge of the medical system, I have been able to advocate for the treatments and specialists that will help me unravel my complex illness. It’s worth every penny to have her by your side on a health journey.

    - Katie, 2025

  • Hanah helps me to better understand my illness and advocate for my health. I am especially thankful for her treatment guides, which I use as conversation starters with my doctors. She helps me to be informed and empowered, even when I'm navigating medical systems that are frustratingly ill-equipped to help me feel better. With her coaching, I have secured effective treatments that I know I would never have received on my own. She has also connected me with psycho-social supports that are essential to my health, but often missing from conventional medicine. My health is better because of Hanah.

    - Leah, 2025

  • When I lost my medical insurance and still had medical bills to pay off I did not know what to do. I was informed of financial assistance for people like myself that were not employed. I received the application but was confused on how to fill out the paperwork, then I found Hanah Yendler from Norbella Health Advocates. She was very kind and informative, she assisted with help filling out the application. She explained every step of the application. She was very kind and patient, with her help I was able to turn in my application with no issues. She is fantastic and the perfect person to provide assistance.

    - Hector, 2025